Privacy Policy

Overview

At Anua Skincare Store, protecting your privacy is a priority. This Privacy Policy explains how personal information is collected, used, and safeguarded when you visit or make a purchase from our website. We are committed to handling your information responsibly and transparently throughout your shopping experience.

Information We Collect

When you interact with our website, certain information may be collected to ensure smooth operation and reliable service. This includes:

  • Personal details such as name, email address, shipping address, and contact information provided during checkout or account creation

  • Order-related information including purchased products, payment confirmation, and transaction details

  • Technical data such as IP address, browser type, device information, and site usage data collected automatically to improve website performance

All collected information is limited to what is necessary to operate our services effectively.

How We Use Your Information

The information we collect is used to support essential business operations and enhance your shopping experience, including:

  • Processing and fulfilling orders

  • Communicating order updates, confirmations, and service-related messages

  • Providing customer support and responding to inquiries

  • Improving website functionality, content, and user experience

  • Sending promotional or marketing communications when applicable

We do not sell or misuse personal information.

Payment Information

Payment transactions are handled through secure third-party payment providers. We do not store or have direct access to full payment details such as credit card numbers. Payment information is processed solely to complete transactions safely and efficiently.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance browsing functionality, analyze traffic, and personalize content. These technologies help us understand how visitors interact with our site and allow us to improve overall performance.

You may manage cookie preferences through your browser settings.

Information Sharing

Personal information is shared only when necessary to operate our services. This may include trusted partners such as payment processors, logistics providers, and service platforms that assist with order fulfillment, website operations, and customer support.

All partners are expected to handle information responsibly and in accordance with standard data protection practices.

Data Security

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure. While no online system can guarantee absolute security, we continuously review and improve our safeguards to maintain a high level of protection.

Data Retention

Personal information is retained only for as long as necessary to fulfill operational purposes, provide services, and maintain accurate records. Once information is no longer required, it is securely removed or anonymized.

Your Choices

You may choose to limit or update certain personal information by contacting our support team. Marketing communications can be managed through provided options within emails or by reaching out directly to us.

Contact Information

For questions or concerns related to privacy or data handling, please contact us at:
press@anuahub.com